Customer Service Inspections (CSI)
Get your water supply and cross-connections checked to make sure everything is safely connected.
Safewater Backflow and Irrigation provides Customer Service Inspections (CSI) in Austin, TX.
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This annually required examination looks at the backflow protectors and cross connections in private water distribution systems (facilities on the owner’s side of the meter) to make sure there's no potential contamination, or illegal lead materials going into the city's water supply.
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Examples of Private Water Distribution Systems include:
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Reclaimed water supplies
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Well water
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Harvested rain water
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Lake or river water
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Grey water
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​A qualified Customer Service Inspector will complete the assessment and certify your water system. We will manage all aspects of the testing for you; complete the inspection paperwork and submit it directly to your appropriate water authority.
Book your Inspection today!
Other Services:
What is the goal of a Customer Service Inspection?
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Ensure the auxiliary water system is not connected to the drinking water system.
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Make sure the public water system is protected.
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Verify the water systems are segregated and adequately safeguarded to make sure there is no cross-contamination.
When are Customer Service Inspections required?
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When there is new construction.
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When there is material improvement, correction, or addition to the private water distribution system.
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When the water supplier believes that a cross connection or other potential contamination hazard exists.
Want to learn more about customer service inspections? See our FAQ section
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Get a Free Estimate or call (512) 605-9790 to schedule your customer service inspection in Austin, TX, today!
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